Welcome to SmartCloud-y

Welcome to the official place for all answers and documentation of the SmartCloud‑y offered by Factor-y S.r.l.

In SmartCloud-y we're bringing to you a suite of services to cover your business, collaboration and extended enterprise needs.

Quick, check out our service plans

If you want to go fast... just checkout our plans and service combinations here. Stay assured we're sharing plenty of details on how the service is composed and about what to expect.

What's in SmartCloud-y (also known as Service description)

SmartCloud-y identity service

You'll find complete details in the full service description:

Our authentication system integrated with all the services
Manages login, audit and user management processes for the platform
Provides you with SAML enterprise federation
Provides seamless Azure AD or Google Suite identity federation (more in the detailed service description)
Manages seamless migration of your SmartCloud passwords from current SmartCloud/Connections Cloud to SmartCloud-y

HCL Domino Dedicated for Mail & Calendaring (find more details in the full service description)

You'll find complete details in the full service description:

A managed cluster of HCL Domino Servers for all your mailbox (mail and mail in databases)
Resource & Reservations service
A storage-pool based strategy that allows you to decide who needs a larger or smaller mailbox
HCL Traveler providing mobile access for supported devices
Embedded SmartCloud-y secure email gateway for email security
As many email domains as you like and need
The right to download HCL Notes 11 client, augmented with the entitlement to run Domino applications beyond mail
HCL Sametime Chat
Web security and acceleration. Globally accelerated access to Webmail, including China network option

HCL Connections multi-tenant (find more details in the full service description)

You'll find complete details in the full service description:

Connections' Homepage
Connections' Profiles
Connections' Communities
- Bookmarks
- Wikis
- Blogs
- Forums
Connections' Files
Connections' Activities & Activities Plus
Platform extensibility based on HCL Connections Customizer and our add-ons
HCL Mobile Apps for Connections & Desktop Plugins
HCL Docs
HCL Connections Engagement Center
HCL Sametime Chat
Optional: Kudos Boards upgrade from Activities Plus
Web security and acceleration. Globally accelerated access to Webmail, including China network option

SmartCloud-y secure email gateway based on Libraesva (find more details in the full service description)

You'll find complete details in the full service description:

Multi-tenant or dedicated email security gateway based on Libraesva
Anti-spam
Anti-virus
URL sand boxing with threat prevention

You need SmartCloud-y because it contains

End to end expertise on all HCL Digital Solutions products: Domino, Connections, Sametime, DX and more by a single provider
10+ years of SmartCloud expertise: we know what you have and expect and we know how to give it to you
Modern and future proof design: Kubernetes at the core enhanced with enterprise support, audit, monitoring.
Care: we know a switch is a challenge, we have designed everything to help you with this, from seamless migration to detailed documentation
Support: As MSP we provide Level 1 and 2 support, one stop to get all the answers
Attention to cost: We optimized cost of everything, we built our system ground up so we can share with you the savings we realized
High quality of service: We are implementing our first data-center in Germany, redundancy, speed and quick support are a given
Web Security: We're serious about security. We partnered with CloudFlare to offer fast and secure service to you
Identity for the next era: We believe Extended Enterprise is the present and future of IT. We built our platform to allow integrating to major cloud providers and to be friendly with your external collaborators and parties.

Last update: September 15, 2022